Do you ever wish you had a genie in a bottle when it comes to BJUOnline? Well, the BJUOnlinefaculty mentor program is here to help! Our colleagues listed below have volunteered to provide assistance to those with questions. Not everyone is an expert using every feature of the program, but you are sure to find someone who can give personal assistance – and you aren’t limited to three wishes! You can also call or drop by Technology Resources (extension 8207 or AL207) for assistance.
Name |
Division/Department |
Extension |
Office |
| Donna Lawrence | Mathematical Sciences | 8015 | AL08 |
| Kathy Kohler | Mathematical Sciences | 8159 | AL09 |
| Alan Carper | Business Management | 8038 | AL35 |
| Dan Olinger | Bible | 8127 | AL57 |
| Steve Cruice | Psychology | 8118 | AL74 |
| Brenda Schoolfield | Social Science | 8134 | AL78 |
| Robert Lee | Natural Science | 2272 | SC141 |
| Sherri Vick | Center for Distance Learning | 2029 | CDL |
| Marlene Reed | Teacher Education | 8121 | AL54 |
| Bill Lovegrove | Natural Science | 2261 | SC13 |
| Donna Crawford | Music | 2764 | FA136 |
| Michael Moore | Music | 2770 | FA142 |
| Betty Solomon | Communication | 2881 | FA202 |
| Brad Reeder | Nursing | 2256 | GH205 |
| Alan Hughes | Mathematical Sciences | 2274 | Library 2nd floor |
Ways to Get Help with BJUOnline
Self-Help: Guides and Videos
View a Guide
Watch a video
One-on-One Help: Personal Assistance
Consult a BJUOnline Mentor listed on this page.
Visit Technology Resources in AL207.
Technical Support: IT Help Desk
- 7:30 am – 11:00 pm (Mon.-Sat.), After-hours (Mon.-Sun.) 10-min. callback
- Direct line: 864-335-0673
- BJU extension: 3880
- Email: helpdesk@bju.edu
- Click here for chat.
- Ticket: support.bju.edu
Need help with Panopto, LockDown Browser, Kaltura?
- Submit a ticket: http://support.bju.edu
- Panopto Recorder Upgrade: Call 3880.
- Panopto Guides and Help
- My Kaltura Media Guide (Creation & Uploading)