Campus Wi-Fi

General Information

  • IMPORTANT: If you are a new student and have not yet changed your password, go to passwordchange.bju.edu, change your password, and complete the password registration process. Be sure your password meets the specified requirements. If your password has expired, please go to the password change site to reset it. If you have problems resetting your password, call IT Support at extension 3880.
  • The two main wireless networks for the university are BJU-Campus and My-ResNet provided by Apogee. My-ResNet replaces the previous BJU-ResNet and covers the residence halls while BJU-Campus covers most other locations.

Connecting to My-ResNet in the Residence Halls

  • As of May 2022, the Wi-Fi network in all the residence halls is provided by a third-party provider called Apogee. This change is designed to give students a better Wi-Fi experience and permit a variety of devices to connect to Wi-Fi and to connect to each other.
  • Click here for basic instructions on connecting to My-ResNet.
  • Click here for detailed instructions on connecting to My-ResNet and registering your devices.
  • Support for My-ResNet is provided by Apogee. For 24/7 assistance:

Connecting to the BJU-Campus Network

  • Keep in mind that device settings and operating systems vary. The instructions below are intended as a guide and are not designed to cover every device variation. If you have questions regarding connecting to the BJU-Campus network, visit Technology Resources in AL 207.
  • If you have previously connected to the campus network but changed your password, you will probably need to forget the network in order to reconnect. Instructions for forgetting the network are included for each device type.

Setup for the BJU Network on a Windows 10/11 Device

CONNECT TO NETWORK

  1. Click the Wi-Fi icon at the bottom right of the taskbar to display available networks. In Windows 11, you will need to also click the expand arrow next to the Wi-Fi button to display available networks..
  2. Click the Connect button for the BJU-Campus network.
  3. Enter your BJU username and password when prompted and click OK.
  4. If prompted, confirm by clicking Connect again. When the connection is made, you should see “Connected, secured.”

REGISTER YOUR COMPUTER

If your computer is already registered, you can skip this step.
  • Try to access any off-campus website. If your computer is not registered, you should be re-directed to nsapp.bju.edu/registration.
  • If you are not redirected automatically, you can type nsapp.bju.edu in your web browser address bar and press the Enter key.
  • In the registration page, enter your username and password and click Download. A progress bar will appear and will take about 45 seconds to complete.
  • When the registration process has finished, close the browser and reopen it.
  • Try going to an internet website. If the website opens in your browser, you are successfully connected to Wi-Fi!

TROUBLESHOOTING

If you cannot access the internet, try the following actions and attempt to go to an internet website after each one.
  • Close your web browser and reopen it.
  • Turn Wi-Fi off and back on again.
  • Restart your computer.
  • Other problems may prevent a connection; visit Technology Resources in room 207 of the Alumni Building for more assistance.

FORGETTING THE BJU-CAMPUS NETWORK

  1. Click the Wi-Fi icon at the bottom right of the taskbar to display available networks. In Windows 11, you will need to also click the expand arrow next to the WiFi button to display available networks..
  2. Right click the BJU-Campus network and select Forget.

Setup for the BJU Network on a Mac

CONNECT TO NETWORK

  1. Click the Wi-Fi icon at the top right of the taskbar.
  2. Click BJU-Campus to connect.
  3. When prompted, enter your BJU username and password. (Enter your username with all lowercase letters.)

REGISTER YOUR COMPUTER

If your computer is already registered, you can skip this step.
  • Try to access any off-campus website. If your computer is not registered, you should be re-directed to nsapp.bju.edu/registration.
  • If you are not redirected automatically, you can type nsapp.bju.edu in your web browser address bar and press the Enter key.
  • In the registration page, enter your username and password and click Download. A progress bar will appear and will take about 45 seconds to complete.
  • When the registration process has finished, close the browser and reopen it.
  • Try going to an internet website. If the website opens in your browser, you are successfully connected to Wi-Fi!

TROUBLESHOOTING

If you cannot access the internet, try the following actions and attempt to go to an internet website after each one.
  • Close your web browser and reopen it.
  • Turn Wi-Fi off and back on again.
  • Restart your computer.
  • Other problems may prevent a connection; visit Technology Resources in room 207 of the Alumni Building for more assistance.

FORGETTING THE BJU-CAMPUS NETWORK

  1. Click the Wi-Fi icon at the top right of the taskbar and select Open Network Preferences.
  2. In the Wi-Fi tab, click Advanced.
  3. Select BJU-Campus and click the minus button to remove it.

Setup for the BJU Network on an iOS Mobile Device (iPhone, iPad, iPod)

CONNECT TO NETWORK

  1. Tap the Settings icon on your device and then tap Wi-Fi to see available networks.
  2. Tap the blue information icon (i) next to the BJU-Campus network.
  3. Turn off the Private Wi-Fi Address setting (iOS14+).
  4. Tap “Join this Network.”
  5. Enter your BJU username and password (ensure your username is in all lowercase letters) and tap Join.
  6. Tap Trust if prompted to trust radius.bju.edu.

REGISTER YOUR DEVICE

If your device is already registered, you can skip this step.
  • Try to access any off-campus website. If your device is not registered, you should be re-directed to nsapp.bju.edu/registration.
  • If you are not redirected automatically, you can type nsapp.bju.edu in your web browser address bar.
  • In the registration page, enter your username and password and tap Download. A progress bar will appear and will take about 45 seconds to complete.
  • When the registration process has finished, close the browser and reopen it.
  • Try going to an internet website. If the website opens in your browser, you are successfully connected to Wi-Fi!

TROUBLESHOOTING

If you cannot access the internet, try the following actions and attempt to go to an internet website after each one.
  • Close your web browser and reopen it.
  • Turn Wi-Fi off and back on again.
  • Restart your device.
  • Other problems may prevent a connection; visit Technology Resources in room 207 of the Alumni Building for more assistance.

FORGETTING THE BJU-CAMPUS NETWORK

  • In the Wi-Fi tab in Settings, tap the blue information icon (i) next to BJU-Campus and choose Forget this Network.
 

Setup for the BJU Network on an Android Mobile Device (including Kindle Fire)

CONNECT TO NETWORK

  1. Go to your Wi-Fi settings.
  2. Under “Wi-Fi networks,” tap BJU-Campus.
  3. Set “EAP method” to PEAP. (You may need to select “Advanced Options” to access some settings.)
  4. Set “Phase 2 Authentication” to MSCHAPV2.
  5. Under “CA Certificate,” choose Do Not Check, Do Not Validate, or Unspecified on most older Android versions.
  6. For newer Android versions, under “CA Certificate”(if available), you may need to choose Use system certificates. Online Certificate Status should be set to Request certificate status. Domain should be entered as bju.edu.
  7. In advanced settings, check for MAC address type and make sure the device is using the “Phone Mac” and is not randomizing the MAC Address (Android 10+). Click here for helpful information related to changing the MAC setting.
  8. Under “Identity,” enter your BJU username in all lowercase letters.
  9. Leave “Anonymous identity” blank.
  10. Enter your BJU password.
  11. Tap Save.

REGISTER YOUR DEVICE

If your device is already registered, you can skip this step.
  • Try to access any off-campus website. If your device is not registered, you should be re-directed to nsapp.bju.edu/registration.
  • If you are not redirected automatically, you can type nsapp.bju.edu in your web browser address bar.
  • In the registration page, enter your username and password and tap Download. A progress bar will appear and will take about 45 seconds to complete.
  • When the registration process has finished, close the browser and reopen it.
  • Try going to an internet website. If the website opens in your browser, you are successfully connected to Wi-Fi!

TROUBLESHOOTING

If you cannot access the internet, try the following actions and attempt to go to an internet website after each one.
  • Close your web browser and reopen it.
  • Turn Wi-Fi off and back on again.
  • Restart your device.
  • Other problems may prevent a connection; visit Technology Resources in room 207 of the Alumni Building for more assistance.

FORGETTING THE BJU-CAMPUS NETWORK

  1. In Settings, tap Connections > Wi-Fi.
  2. Tap BJU-Campus (on some phones, tap and hold).
  3. Tap Forget.

Setup for the BJU Network on all other Devices

CONNECT TO NETWORK

  1. In your devices Wi-Fi settings, connect to the BJU-Campus network.
  2. Click here for settings information.

REGISTER YOUR DEVICE

If your device is already registered, you can skip this step.
  • Type nsapp.bju.edu in your web browser address bar.
  • In the registration page, enter your username and password and tap Download. A progress bar will appear and will take about 45 seconds to complete.
  • When the registration process has finished, close the browser and reopen it.
  • Try going to an internet website. If the website opens in your browser, you are successfully connected to Wi-Fi!

Frequently Asked Questions

Is my internet activity tracked?

Internet accountability will be tracked to the owner of the device, so please use discretion when loaning your device to a friend. Do not let any device out of your sight while another student is using it, and be sure to password protect all devices with a lock screen.

What if I sell my device to another person on campus?

You must contact Technology Resources to let them know that you are selling your device. Technology Resources will de-register the device so that you will no longer be associated with the BJU-Campus network activity on the device.

What happens if my username changes?

In some cases, your BJU username may change. For example, if you become a graduate assistant, you will receive a different username and email address. If your device was registered under a previous student username, you will lose network access when that account expires. Visit Technology Resources (AL 207) for assistance with resolving this problem.

What if I couldn’t get the instructions to work?

For support with the BJU-Campus Wi-Fi network, visit Technology Resources (AL 207). For support with the My-ResNet network in the dorms, contact Apogee support.

Can I connect to the BJU network with a network cable?

Students may connect to the internet using an ethernet cable where ports are available. Not all ports in a room may be active. If your device does not connect, try another port. In the residence halls, report issues to Apogee support. For all other campus locations, call IT Support at ext. 3880.

Do I need anti-virus protection?

The University requires that all computers have anti-virus protection. All students with a Windows computer must have a reputable anti-virus on their computer. Mac users are strongly encouraged to install a security suite as well. Some acceptable free anti-virus programs include Windows Security (pre-installed on Windows computers), AVAST!, and AVG. Computers that do not meet this qualification may have their internet disabled until the program is installed and the definitions are current. To keep your device secure, please make sure that your operating system is receiving updates regularly. Updates are critical to reduce vulnerabilities.

Can my internet access be disabled?

Yes, under some situations, your access to a Wi-Fi network may be temporarily blocked. If it is suspected that your device is vulnerable, compromised, or being used for questionable/illegal activity, access may be blocked, but you will be notified about the action and what you need to do to have service restored.
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